www.teletech.com TeleTech has the opportunity you’ve been looking for… As a Program manager, you will be responsible for managing a dynamic team of Supervisors with specific accountability for the Service Delivery Center’s financial profitability and overall employee satisfaction. You will also take care of the day to day management of the Operations including direct oversight for one of the Center’s Clients. Developing and facilitating the implementation of a world-class strategy to enable customer service excellence is one of your main goals. Your rewards… We offer a competitive salary and a comprehensive benefit package, including: • Potential for rapid advancement in many fields • Discounts on several recognized stores and restaurants • Hi-tech environment with the latest technology Work with TeleTech and enjoy… • A dynamic work environment with frequent new product releases and updates • Contributing to the creation and development of process and documentation • Consistently modeling the highest levels of support orientation and professionalism • Gaining experience and pursuing a career Fluency in one or more of the following languages is needed • Portuguese • Spanish • Greek • French • Italian • German You’re the ideal candidate if you… • Have BA/BS or equivalent experience • Have managerial experience (above supervisor level) in a high volume call center environment • Are fluent (written and spoken) in English Working for TeleTech means opportunity … TeleTech gives you access to a world of opportunities - literally. From Argentina to Australia, to just about every continent and country in between, TeleTech's delivery centers open the door to individuals just like you to build successful careers in exciting locations around the world. The next step … It’s simple. Just Apply Now. We look forward to learning more about you!