2009-07-15 Email:
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Technical Support Team Supervisor – Barcelona, Spainwww.teletech.com
Do you enjoy helping others and being a team leader?
Then we have the opportunity you’ve been looking for…
As a Supervisor, you will be responsible for the day-to-day management, motivation & development of Technical Support Associates. The Supervisor will be responsible for supporting and mentoring the Associates as well as the management of projects related to improving the efficiencies of the Technical Support Contact Center.
Your rewards…
We offer a competitive salary and a comprehensive benefit package, including:
• Potential for rapid advancement in many fields
• Discounts on several recognized stores and restaurants
• Hi-tech environment with the latest technology
If you enjoy…
• A dynamic work environment with frequent new product releases and updates
• Contributing to the creation and development of process and documentation
• Consistently modeling the highest levels of support orientation and professionalism
• Gaining experience and pursuing a career
If you are fluent in one or more of the following languages…
• Greek
• French
• Italian
• Spanish
• Portuguese
• German
… Then you’re a perfect fit!
You’re the ideal candidate if you…
• Have Bachelor’s degree or equivalent work experience
• Have Degree or equivalent work in engineering or computing focus
• Have excellent interpersonal skills to liaise with customers & team members.
• Have strong time & people management skills.
• Have excellent verbal and written communication skills in English.
• Have excellent verbal and written communication skills in a second language
• Have strong problem solving skills to diagnose and logically resolve customer problems using experience, good judgment, and the acquired knowledge of products.
• Have ability to organize and prioritize workload.
• Have strong understanding of computers using Windows based operating systems, drivers, USB communication and software applications.
• Have strong e-mail, word processing, and web usage skills.
Working for TeleTech means opportunity …
TeleTech gives you access to a world of opportunities - literally. From Argentina to Australia, to just about every continent and country in between, TeleTech's delivery centers open the door to individuals just like you to build successful careers in exciting locations around the world.
The next step …
It’s simple. Just Apply Now. We look forward to learning more about you!
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